Technologies · Agents & RAG

Agents and RAG that answer from truth.

Retrieval, grounding, citations, evaluation, and orchestration — the engineering that turns a model into a production assistant that knows your data, shows its sources, and knows when to escalate.

live networkAgents retrieving, grounding, acting
Why it matters

A model without retrieval guesses. With RAG, it knows.

Retrieval-augmented generation grounds every answer in your own content — so responses are current, specific, and cite where they came from.

RAG (retrieval-augmented generation) is how we stop AI from hallucinating. Before the model answers, it retrieves the most relevant passages from your knowledge base, grounds its response in that evidence, and returns citations the user can verify. Agents take this further: they plan, call tools, retrieve, and act in a loop — with guardrails so they escalate to a human when confidence is low. This is the layer most teams skip, and it is the difference between a demo and a product. Every one of our 130 production agents is built retrieve-before-act, and captures what it learns back into its knowledge base.

0+
production agents
0
live platforms
0
products built
0%
answers cite sources
How we build it

Retrieve, ground, cite, evaluate, orchestrate.

Five disciplines that turn a raw model into a trustworthy production assistant.

Retrieve
the right context, first
Vector searchHybrid + keywordChunking strategyRe-rankingMetadata filters
Ground
the answer in evidence
Context injectionSource-bound promptsGuardrailsConfidence checks
Cite
so users can verify
Inline citationsSource snippetsTraceable answers
Evaluate
against ground truth
Eval harnessRelevance scoringFaithfulness checksRegression sets
Orchestrate
agents that act safely
Tool usePlanning loopsHuman escalationCircuit breakers
Retrieval pipelinetuned to your data
Chunking strategy
content-shaped
Hybrid + vector
precision + recall
Re-ranking
top evidence
Metadata filters
per-tenant

Grounded answers, not guesses.

We tune retrieval to your data — chunking, hybrid search, and re-ranking — so the model always sees the most relevant evidence before it writes a word.

  • Vector and hybrid keyword retrieval for precision and recall
  • Chunking and re-ranking tuned to your content shape
  • Metadata filters and per-tenant isolation for security
  • Citations on every answer so nothing is a black box

Orchestration with guardrails.

Production agents plan, retrieve, and call tools in a loop — but with circuit breakers, spend caps, and human escalation so they never run away or answer beyond their confidence.

  • Tool-calling agents that retrieve before they act
  • Human-in-the-loop escalation when confidence is low
  • Circuit breakers and spend caps on every loop
  • An evaluation harness that gates quality before release
  • Learning loops that capture outcomes back to the knowledge base
Agent orchestrationsafe by design
Plan
tool use
Retrieve
then act
Escalate
low confidence
Breakers
spend caps
FAQ

Questions we get asked

RAG, or retrieval-augmented generation, grounds an AI model in your own data before it answers. You need it whenever answers must be current, specific to your business, and verifiable — it is what stops a model from confidently making things up.
We ground every answer in retrieved evidence, return citations, and run a faithfulness evaluation that checks answers against source material. Agents escalate to a human when confidence is low rather than guessing.
Yes. Every grounded answer returns inline citations and source snippets so a user can verify where the response came from. Traceability is a default, not an add-on.
Every agent loop runs under guardrails: tool permissions, spend caps, circuit breakers, and human escalation. This is the same discipline that runs our own 130 production agents.
Our stack

The technology behind this.

The real, relevant stack we build this with — model-agnostic, open-source-first, production-grade.

Keep exploring

Related capabilities

Every technology below is delivered by the same composed engineering team.

Ready when you are

Want AI that answers from your data?

We’ll build the retrieval, grounding, and evaluation layer that turns a model into a product you can trust.

Start a project →