Technologies · AI Assistants

AI assistants that answer from your own facts.

The engineering that turns a generic AI into an assistant you can trust — one that knows your business, shows where every answer came from, and hands off to a person when it isn't sure.

Question → trusted answershows its sources
Question01
“What’s the refund window?”
from a customer
Finds facts02
3 matches
policy.mdterms.md
Answers03
30-day window
cited [1][2]
grounded
Or asks04
low confidence
hands to a person
Why it matters

A generic AI guesses. One connected to your business knows.

We connect the AI to your own documents and data, so every answer is current, specific to you, and shows exactly where it came from.

Out of the box, an AI model only knows what it was trained on — so it can sound confident while getting your business wrong. We fix that by having the assistant look up the most relevant passages from your own knowledge before it answers, base its reply on that evidence, and return links a reader can check. It can also take actions on your behalf — with sensible limits so it stops and asks a person whenever it isn't confident. This is the layer most teams skip, and it's the difference between a demo and a product you can rely on. Every one of our 135+ production assistants is built this way, and learns from what it does.

135+
production assistants
19
live platforms
46
products built
100%
answers show sources
How we build it

Find, ground, cite, check, act.

Five disciplines that turn a generic model into an assistant you can trust.

Find
the right facts, first
Searches your contentMeaning & keyword matchTuned to your materialRanks the best evidence
Ground
the answer in evidence
Answers from your factsStays on-topicSensible limitsConfidence checks
Cite
so users can verify
Links to the sourceShows the passageTraceable answers
Check
against the truth
Tested for accuracyRelevance scoringCatches drift over time
Act
safely, on your behalf
Takes real actionsHands off to a personSpend capsAutomatic stop switches
Finding your factstuned to your data
Reads your content
the way it's written
Meaning + keyword
nothing missed
Ranks evidence
best first
Kept private
your data only

Grounded answers, not guesses.

We tune the search to your own material so the assistant always sees the most relevant evidence before it writes a single word.

  • Finds answers by meaning and by keyword, so nothing relevant is missed
  • Tuned to the way your content is actually written
  • Your data stays yours, walled off from everyone else's
  • A source link on every answer, so nothing is a black box

Actions with sensible limits.

Our assistants can plan, look things up, and take real actions in a loop — but with automatic stop switches, spend caps, and human hand-off so they never run away or answer beyond what they're sure of.

  • Takes real actions, but always checks the facts first
  • Hands off to a person the moment it's unsure
  • Automatic stop switches and spend caps on every task
  • Quality is tested before anything goes live
  • Every assistant learns from what it does and gets better
Acting safelysafe by design
Plan
the task
Check facts
then act
Ask a person
when unsure
Stop switch
spend caps
FAQ

Questions we get asked

A regular chatbot only knows what it was trained on, so it can sound confident while getting your business wrong. We connect the assistant to your own information so its answers are current, specific to you, and verifiable — which is what stops it from confidently making things up.
We base every answer on evidence pulled from your own content, return the source links, and test answers against the real material. When the assistant isn't confident, it asks a person instead of guessing.
Yes. Every answer comes with links and the exact passage it used, so a reader can check where the response came from. Traceability is built in, not an add-on.
Every task runs under sensible limits: what it's allowed to touch, spend caps, automatic stop switches, and human hand-off. This is the same discipline that runs our own 135+ production assistants.
For the technical reader

What's under the hood.

The disciplines we engineer for teams who want the detail — vendor-neutral and production-grade.

Keep exploring

Related capabilities

Every technology below is delivered by the same composed engineering team.

Ready when you are

Want AI that answers from your data?

We’ll build the layer that finds your facts, grounds every answer, and proves its sources — turning a generic model into a product you can trust.

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