The terms on which CloviTek AI LLC provides its website, services, and engagements. Please read them before using our site or engaging us.
These Terms of Service ("Terms") govern your access to and use of the website, services, and engagements provided by CloviTek AI LLC ("CloviTek AI", "we", "us", or "our"), operator of the CloviTek AI website at clovitek.ai. By using our site, contacting us through it, or entering into an engagement with us, you agree to these Terms, our Privacy Policy, our Cookie Policy, and our Disclaimer. If you do not agree, please do not use our site or services.
By accessing our website, contacting us through it, or entering into an engagement with us, you confirm that you have read, understood, and agree to be bound by these Terms. You must be at least 18 years old to use our services. If you are using our services on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation. If you do not agree, please do not use our site or services.
CloviTek AI provides custom software and AI build services — designing, building, and running software products — together with business-operations services such as finance, branding, content, security, and related support. The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate agreement, statement of work, or written proposal between you and us, which prevails over these Terms where it conflicts with them. We may modify, add, or discontinue features of our website; certain capabilities depend on third-party providers (see section 6) and may be subject to their limitations and availability.
Our services use artificial intelligence to generate, review, and transform software, content, and related deliverables. Relevant prompts and content are routed to third-party AI and large-language-model ("LLM") providers, and, for any text-to-speech, to a voice synthesis provider. AI-assisted output is a starting draft that may be inaccurate, incomplete, biased, outdated, or unsuitable, and it does not constitute professional, legal, financial, or other regulated advice. You are responsible for reviewing, testing, customising, and validating any AI-assisted deliverable before you rely on it or put it into production, and for ensuring you hold the necessary rights (including for any voice, likeness, brand, or third-party content) in your prompts, inputs, and use of AI Output. You must not submit data you are not authorised to process to AI features. Output ownership and provider training practices are governed by each provider’s terms; content sent to our AI sub-processor is used only to produce your result and is not used to train third-party models, but we make no warranty regarding any provider’s practices.
Where an engagement provides you access to systems or accounts, you are responsible for the accuracy of your registration data, for safeguarding your credentials, and for all activity under your account and your users’ accounts. You agree not to use our website or services to break the law, infringe others’ rights, distribute malware, attempt to gain unauthorised access to systems or data, breach security gating or rate limits, disrupt or overload our infrastructure, send unlawful communications, process data you lack the right to process, use AI features to generate prohibited, deceptive, or infringing content, or misrepresent your identity or authority. We may suspend or terminate access where use threatens the security or integrity of our services or others, or violates these Terms.
Our services integrate third-party providers across categories such as AI/LLM generation and voice synthesis; cloud infrastructure, storage, CDN, and automation; email and messaging delivery; payment processing and subscription billing; monitoring and error tracking; and identity providers. Your use of integrated features is also subject to those providers’ terms. We select providers with reasonable security and compliance standards, but we do not control and are not responsible for third-party acts, outages, limitations, accuracy, or output. The categories of sub-processors we engage, and the current named list, are published on our Data Handling page; a full named list is also available on request.
Where an engagement uses enrichment or outreach features on your behalf, you act as the data controller for the prospect or lead data processed, and CloviTek AI acts as your processor on your instructions. You are solely responsible for having a lawful basis to enrich and contact those individuals and for complying with all applicable laws (including GDPR, CCPA/CPRA, CAN-SPAM, TCPA, ePrivacy, applicable platform terms, and anti-spam laws). You will indemnify CloviTek AI for claims arising from your outreach activities.
Fees, billing cycle, and currency for an engagement are as set out in your agreement, statement of work, or proposal, or as presented at purchase. Where paid plans, subscriptions, coupons, or bank transfers apply, they are processed through our payment provider Stripe and, for subscription billing, Chargebee; any lifetime deal purchased through a marketplace such as AppSumo is sold by that marketplace as merchant of record and is governed by that marketplace’s terms and refund window.
Subscriptions & auto-renewal. Where offered as monthly or annual subscriptions, plans are billed in advance and renew automatically at the then-current rate for successive periods until cancelled. Cancellation: you may cancel at any time, effective at the end of the current billing period, via your account or by contacting [email protected]; cancellation stops future renewals but does not retroactively refund the current period. Failed payments: if a charge fails, we (via our billing provider) may retry payment over a defined schedule and notify you; continued failure may result in suspension or downgrade. Refunds: subscription fees are non-refundable except where required by applicable law or expressly stated in an order form; we may issue prorated credits at our discretion.
Tax & merchant of record. Applicable taxes may be added; US clients may be subject to applicable state and local sales tax, and international clients are responsible for any VAT or GST due in their jurisdiction. Unless expressly stated otherwise (for example, marketplace lifetime deals), CloviTek AI — not the payment processor — is the merchant of record and is responsible for its applicable VAT/sales-tax obligations.
Subject to full payment and the terms of your engagement, you own the deliverables we create specifically for you, including their source code and the intellectual property in them. We retain ownership of our own pre-existing tools, frameworks, libraries, general know-how, and internal platforms; where any of these are used in your deliverable, we grant you the licence needed to use the deliverable as intended. You retain ownership of the content and data you provide to us, and, subject to your rights and provider terms, AI Output you generate is yours to use, provided it does not infringe third-party rights. Deliverables may include open-source components (for example, ffmpeg, Next.js/React, Flask, and similar); applicable open-source licences and attributions are honoured.
Our processing of personal data is described in our Privacy Policy. For personal data you upload or direct us to process on your behalf, you are the controller and CloviTek AI is the processor / service provider; a separate Data Processing Addendum (DPA) governs that relationship where required. Data is scoped and isolated per client account, as described in our Data Handling policy.
To deliver well, we rely on you to:
We provide our services with reasonable skill and care. However, our website, any informational content, and any AI Output are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We are an early-stage company and do not warrant that the site or services will be uninterrupted, error-free, or secure, or that any particular result, outcome, or performance will be achieved, or that AI Output will be accurate. Any specific warranties for a paid engagement, if any, are those stated in your separate agreement with us. See also our Disclaimer.
To the fullest extent permitted by law, CloviTek AI and its affiliates, officers, employees, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from your use of our website or services. To the extent we are found liable, our total aggregate liability for any claim relating to an engagement will not exceed the amounts you paid us for the specific services giving rise to the claim in the 12 months preceding the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.
You agree to indemnify, defend, and hold harmless CloviTek AI and its affiliates, officers, and employees from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use or misuse of the services, your content, your AI inputs or outputs, your outreach activities, or your violation of these Terms or applicable law.
You may stop using our website at any time. Either party may terminate an engagement as set out in the applicable agreement. We may suspend or terminate access to our site or services for breach, security risk, non-payment, or where necessary to protect our users or systems. On termination, your right to use the services ends; where we hold your data, we will make it available for export for a reasonable period, after which it may be deleted in line with our Data Handling retention terms. Provisions that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.
These Terms are governed by, and construed in accordance with, the laws of the State of Utah, United States, without regard to conflict-of-laws principles. Any disputes will be subject to the state or federal courts located in Salt Lake County, Utah, unless your separate agreement with us specifies otherwise.
We may update these Terms from time to time; the "Last updated" date reflects the current version, and continued use after a change constitutes acceptance. Material changes will be notified by email and/or a notice on our site.
For any question about these Terms or an engagement, reach our legal team at [email protected] or reach us generally at [email protected], and we’ll respond promptly.
CloviTek AI LLC · 3731 S Broughtyferry Cv., Salt Lake City, UT 84106, USA · contact [email protected] · Last updated 2026-07-22. This document is provided for informational purposes and does not constitute legal advice; the date above always reflects the current version.
